At Plexus Wellness, we take pride in the quality of our products and want you to be fully satisfied with your purchase.

Due to the personal care nature of our products, all sales are final. We do not accept returns or exchanges on used or opened items for hygiene and safety reasons.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at plexuswelness@gmail.com with your order number and a photo of the issue. We will gladly offer a replacement or refund.

To be eligible for a replacement or refund:

• Item must be defective, damaged, or incorrect

• Proof of purchase is required

• Photo evidence must be provided

We are committed to making things right and ensuring you have a great experience with Plexus Wellness Studio.